Deskripsi Pekerjaan
Are you a detail-oriented professional looking to build a career in the dynamic insurance sector? Arch Global Services is seeking a motivated Business Operations Associate to join our high-performing team in Makati City.
In this role, you will be the backbone of our operational excellence, responsible for interpreting complex data, streamlining workflows, and supporting critical Property and Casualty (P&C) insurance activities. You will work closely with global stakeholders to ensure accuracy, compliance, and efficiency in our business processes. This is an exceptional opportunity for an analytical mind to gain international exposure and develop a robust career in business operations.
We value precision, proactive problem-solving, and a collaborative spirit. If you thrive in a fast-paced environment and have a passion for operational optimization, we want to hear from you.
Tanggung Jawab
- Analyze and process complex operational activities related to Property and Casualty insurance policies.
- Ensure data accuracy and integrity by performing regular quality audits on operational documentation.
- Collaborate with cross-functional teams to resolve process bottlenecks and improve service delivery.
- Maintain compliance with internal policies and global regulatory standards.
- Prepare periodic performance reports and operational metrics for management review.
- Manage end-to-end documentation workflows, ensuring timely turnaround for internal and external stakeholders.
- Support process improvement initiatives to drive operational efficiency and cost-effectiveness.
Kualifikasi
- Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field.
- Minimum 1-3 years of experience in business operations, data analysis, or the insurance/BPO industry.
- Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables) and other data management tools.
- Strong analytical and critical thinking skills with a high attention to detail.
- Excellent communication skills, both written and verbal, in English.
- Ability to work independently and manage multiple priorities in a deadline-driven environment.
- Strong organizational skills and a proactive approach to problem-solving.