Deskripsi Pekerjaan
Are you a highly organized, proactive professional looking to make a significant impact on daily business activities? Penbrothers is seeking a dynamic and detail-oriented Business Operations Specialist to join our growing team in Makati City. In this pivotal role, you will serve as the backbone of our daily operations, ensuring seamless workforce coordination, optimizing administrative workflows, and supporting strategic initiatives.
As a Business Operations Specialist, you will collaborate closely with cross-functional teams to identify operational bottlenecks and implement highly efficient solutions. If you thrive in a fast-paced environment, possess exceptional communication skills, and have a proven track record of process improvement, this is the perfect opportunity to elevate your career with a progressive global talent solutions partner.
Tanggung Jawab
- Manage day-to-day business operations and ensure all administrative tasks are executed efficiently and on time.
- Coordinate workforce scheduling, resource allocation, and team logistics to maximize productivity.
- Identify operational inefficiencies and design, test, and implement standardized workflows.
- Generate regular operational reports and analyze key performance indicators (KPIs) for management review.
- Collaborate with cross-functional departments, including Human Resources and Finance, to streamline internal processes.
- Facilitate team alignment and smooth communication channels between external clients and internal resources.
- Assist in the onboarding, training coordination, and performance tracking of operations personnel.
Kualifikasi
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- 2 to 4 years of proven experience in business operations, project coordination, or administrative support roles.
- Strong organizational and multitasking skills with an exceptional attention to detail.
- Excellent verbal and written English communication skills.
- Proficiency in G-Suite (Google Workspace), Microsoft Excel, and modern project management software (e.g., Trello, Asana, Jira).
- Proven ability to analyze processes, troubleshoot issues, and implement proactive solutions.
- Prior experience in a BPO, staffing agency, or shared services environment is highly advantageous.