Deskripsi Pekerjaan
Join SM Supermalls as a Cahier in our dynamic cinema team and become the face of exceptional customer experiences! In this full-time role, you'll be the final touchpoint for moviegoers, ensuring seamless transactions while upholding our brand's commitment to excellence. Your responsibilities will include processing payments with precision, maintaining accurate cash registers, and resolving customer inquiries with a friendly demeanor. You'll thrive in our fast-paced environment where attention to detail and efficiency directly impact customer satisfaction. As part of the Philippines' premier retail destination, you'll gain valuable retail skills while contributing to the vibrant atmosphere of our cinema operations. We provide comprehensive training to support your growth in this customer-centric role, making it ideal for individuals seeking a stable career in the entertainment retail sector.
Tanggung Jawab
- Process customer transactions quickly and accurately using POS systems
- Handle cash, credit card, and digital payments securely
- Balance cash registers and reconcile daily sales reports
- Provide exceptional customer service during ticket sales and concessions
- Assist with inventory management of cinema merchandise
- Uphold cleanliness and organization of checkout areas
- Resolve customer inquiries with patience and professionalism
- Adhere to company security protocols for cash handling
Kualifikasi
- High school diploma or equivalent required
- Previous cashier or customer service experience preferred
- Strong numerical accuracy and attention to detail
- Ability to operate POS systems and basic office software
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multitasking
- Willingness to work flexible hours including evenings and weekends
- Basic knowledge of customer service best practices