Deskripsi Pekerjaan
Launch your career in customer service with Foundever! We're seeking motivated Call Center Associates with no prior BPO experience. Join our dynamic team and earn a competitive monthly salary between ₱17,000-₱25,000 while gaining industry-leading training and comprehensive benefits. This is your opportunity to develop professional skills in a supportive environment that values growth and work-life balance.
As a trusted partner in customer experience, Foundever provides structured onboarding programs designed to transform your potential into expertise. You'll work with diverse clients across various industries while enjoying career advancement opportunities, health benefits, and a collaborative culture that celebrates achievement. Our immediate hiring process ensures you can start building your future without delay.
Whether you're a fresh graduate or career changer, we welcome applicants with strong communication skills and a passion for helping others. Join thousands of professionals who've launched successful careers through our program and become part of the Foundever family today!
Tanggung Jawab
- Handle inbound/outbound customer inquiries with professionalism and empathy
- Resolve customer issues efficiently while adhering to service protocols
- Document interactions accurately in CRM systems and maintain call logs
- Meet performance metrics including call handling time and customer satisfaction scores
- Collaborate with team members to ensure seamless service delivery
- Continuously expand product knowledge and communication techniques
- Participate in ongoing training sessions to enhance service quality
Kualifikasi
- High school graduate or equivalent (college students/graduates encouraged)
- Excellent command of written and spoken English
- Strong problem-solving and active listening abilities
- Basic computer literacy with typing proficiency
- Ability to work flexible shifts including weekends/holidays
- Customer service mindset with patience and resilience
- No BPO experience required – comprehensive training provided