Deskripsi Pekerjaan
Are you a compassionate professional passionate about making a difference in patient outcomes? Allied Search Pte. Ltd. is seeking a dedicated Care Coordinator to join our high-performing clinic team in the Central Region. In this pivotal role, you will act as the primary point of contact for patients, ensuring seamless transitions through their healthcare journey.
As a Care Coordinator, you will bridge the gap between clinical operations and patient satisfaction. This position is perfect for an organized, empathetic individual who thrives in a fast-paced environment and is eager to contribute to health promotion initiatives. You will be responsible for managing administrative workflows, scheduling, and providing essential support to our healthcare providers, ensuring that every patient receives efficient and holistic care.
We offer a supportive working environment where your contributions directly impact community health. If you have a background in healthcare administration or patient services and are looking to grow your career with a reputable firm, we invite you to apply today.
Tanggung Jawab
- Coordinate patient appointments, referrals, and follow-ups to ensure continuity of care.
- Maintain accurate and up-to-date patient electronic medical records (EMR) in compliance with clinic policies.
- Serve as a primary liaison between patients, doctors, and external healthcare providers.
- Assist in the implementation of health promotion programs and patient education initiatives.
- Manage clinic administrative tasks, including patient registration, insurance verification, and billing inquiries.
- Handle patient inquiries with empathy and professionalism, providing timely resolutions.
- Monitor patient care plans and follow up on post-consultation requirements.
- Support the clinical team with daily operations to maintain optimal clinic workflow.
Kualifikasi
- Diploma in Healthcare Management, Nursing, or a related field.
- At least 1-2 years of experience in a clinic, hospital, or healthcare administrative setting.
- Strong interpersonal and communication skills with the ability to handle diverse patient populations.
- Proficiency in Microsoft Office Suite and experience with Clinic Management Systems (CMS) is highly advantageous.
- Highly organized with excellent multitasking abilities and attention to detail.
- Ability to work effectively both independently and as part of a collaborative team.
- Strong commitment to patient confidentiality and ethical healthcare practices.
- Flexibility to adapt to changing clinical needs in a fast-paced environment.