Deskripsi Pekerjaan
Rafflesia Medical Center Sdn Bhd is seeking a dedicated and professional Cashier to join our healthcare facility team in Kota Kinabalu. In this role, you will be the first point of contact for our patients and visitors, ensuring that financial transactions are handled with the highest level of accuracy, integrity, and customer care.
The ideal candidate is someone who thrives in a fast-paced medical environment, maintains composure under pressure, and is committed to upholding our center's reputation for excellence. You will play a vital role in our daily operations, from processing payments to documenting financial reports, all while providing a welcoming atmosphere to those seeking medical assistance.
We are looking for an individual who is not only detail-oriented but also empathetic, as interacting with patients requires a gentle and professional approach. If you have a passion for customer service and a background in cash handling, we invite you to grow your career with us.
Tanggung Jawab
- Manage daily cash register operations, including opening and closing procedures.
- Process patient payments via cash, credit card, and insurance co-payments accurately.
- Generate and reconcile daily financial reports for management review.
- Maintain a clean and organized workspace to ensure professional service delivery.
- Address patient inquiries regarding billing and receipts with clarity and patience.
- Strictly adhere to company cash handling policies and security protocols.
- Assist administrative staff with clerical duties during peak hours when required.
Kualifikasi
- Minimum SPM qualification or equivalent.
- Previous experience as a Cashier, Front Desk Clerk, or in a similar retail/hospitality role is highly preferred.
- Strong numerical proficiency and high attention to detail.
- Excellent interpersonal and communication skills in both English and Bahasa Malaysia.
- Ability to operate Point of Sale (POS) systems and basic office software.
- Strong sense of integrity and commitment to maintaining patient confidentiality.
- Willingness to work flexible hours as required by the medical center operations.