Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for customer service? SMJ Teratai is currently seeking a reliable and energetic Cashier / Teller to join our growing team in Kota Tinggi, Johor. In this role, you will be the face of our business, ensuring that every customer receives efficient, friendly, and accurate service during their transactions.
We are looking for an individual who thrives in a fast-paced retail environment and takes pride in maintaining precise financial records. Whether you are processing payments or providing assistance to our valued clients, your contribution will be essential to our daily operations. We offer a supportive work environment, competitive monthly compensation, and the opportunity to build a stable career with a reputable company.
If you have a knack for numbers and enjoy interacting with people, we want to hear from you!
Tanggung Jawab
- Process cash, credit, and digital transactions accurately and efficiently using the Point of Sale (POS) system.
- Ensure the highest level of customer satisfaction by providing professional and polite service at all times.
- Maintain a clean and organized workstation to ensure a smooth checkout process.
- Reconcile cash drawers at the start and end of shifts, ensuring all balances match transaction records.
- Handle customer inquiries, refunds, and complaints with patience and resolution-oriented thinking.
- Collaborate with team members to support store operations and maintain service standards.
- Report any discrepancies or security concerns to management immediately.
Kualifikasi
- Minimum SPM qualification or equivalent.
- Previous experience as a cashier, bank teller, or in a retail service role is highly preferred.
- Strong numerical skills and high attention to detail for handling cash and documents.
- Excellent verbal communication skills in Malay and English.
- A friendly, professional demeanor with a customer-first mindset.
- Ability to work full-time hours, including weekends or shifts as required.
- Proficient in basic computer skills and point-of-sale hardware.
- Honest, reliable, and able to work independently with minimal supervision.