Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for excellent customer service? SMJ Teratai is currently seeking a reliable and energetic Cashier / Teller to join our team in Sungai Petani, Kedah. In this role, you will be the face of our company, ensuring every customer receives a welcoming experience while maintaining the highest standards of financial accuracy and transaction integrity.
We are looking for someone who thrives in a fast-paced retail environment, values honesty, and is committed to providing efficient service. If you are eager to develop your skills in retail operations and cash management, we invite you to apply and grow your career with us.
Tanggung Jawab
- Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
- Handle cash, credit card payments, and other forms of currency with high attention to detail.
- Perform daily balancing of the cash drawer to ensure records match physical assets.
- Greet customers warmly and provide professional assistance throughout their visit.
- Maintain a clean, organized, and professional workstation at all times.
- Address customer inquiries, resolve minor complaints, and escalate complex issues to management when necessary.
- Assist with basic store inventory checks and store housekeeping duties as required.
Kualifikasi
- Possess at least a SPM, Diploma, or relevant certification.
- Proven experience in a cashier, teller, or customer service role is highly advantageous.
- Strong mathematical aptitude and high degree of accuracy with numbers.
- Excellent communication skills in Malay and English.
- Ability to remain calm and professional under pressure during peak store hours.
- High level of integrity, punctuality, and reliability.
- Must be willing to work on flexible shifts, including weekends and public holidays.