Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for customer service and financial accuracy? SMJ Teratai is currently seeking a dedicated and reliable Cashier / Teller to join our team in Lahad Datu, Sabah. In this pivotal role, you will be the face of our financial services department, ensuring seamless transactions and exceptional experiences for our valued clients.
As our Cashier / Teller, you will manage daily foreign currency exchange operations and oversee remittance processing, playing a key role in supporting the financial needs of the community. We are looking for an individual who maintains high levels of integrity, handles cash with precision, and provides friendly, professional service to everyone who walks through our doors.
If you are looking to build your career in the retail finance and consumer products sector, we offer a supportive environment where your hard work is recognized. Join SMJ Teratai and help us maintain the trust and reliability our customers expect.
Tanggung Jawab
- Perform accurate foreign currency buying and selling transactions in compliance with regulatory standards.
- Process customer remittance applications efficiently and ensure all documentation is complete and verified.
- Provide professional and courteous customer service by attending to inquiries at the service counter.
- Maintain an organized and balanced cash drawer, ensuring accurate end-of-day reconciliation.
- Identify and report any suspicious activities to ensure financial security and anti-money laundering compliance.
- Promote company products and services to customers during interactions to enhance business growth.
- Maintain a clean, professional, and welcoming workspace at all times.
Kualifikasi
- Minimum SPM qualification or equivalent; diploma in finance or accounting is an added advantage.
- Previous experience in a cashier, teller, or customer service role is highly preferred.
- Strong numerical proficiency and high attention to detail for handling cash and documentation.
- Excellent verbal communication skills in Malay and English (knowledge of local dialects is a plus).
- Strong sense of integrity, honesty, and professional ethics.
- Ability to work independently and as part of a team in a fast-paced retail environment.
- Basic computer literacy and comfort using point-of-sale (POS) systems.