Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for excellent customer service? SMJ Teratai is currently seeking a reliable and energetic Cashier / Teller to join our team in Gala City, Kuching. As the first point of contact for our customers, you will play a crucial role in ensuring a seamless, efficient, and friendly service experience.
In this role, you will be responsible for handling financial transactions, managing daily cash records, and providing professional assistance to clients. We value integrity, punctuality, and a positive attitude. Whether you are an experienced cashier or someone looking to build a career in retail and financial services, we invite you to grow with us in a fast-paced and supportive environment.
Tanggung Jawab
- Process customer transactions accurately and efficiently using the point-of-sale system.
- Ensure high levels of customer satisfaction through professional service and effective communication.
- Maintain a tidy and organized workspace, ensuring all operational supplies are adequately stocked.
- Handle cash, credit card payments, and other forms of tender with strict adherence to security protocols.
- Reconcile cash drawers at the beginning and end of each shift to ensure total accuracy.
- Assist customers with inquiries regarding services or products in a friendly and professional manner.
- Report any discrepancies or operational issues immediately to the store management.
- Maintain confidentiality regarding customer information and business transaction data.
Kualifikasi
- Minimum SPM qualification or equivalent; relevant retail experience is highly advantageous.
- Strong numerical skills with a high degree of accuracy and attention to detail.
- Excellent interpersonal and communication skills in English, Malay, or local dialects.
- Ability to work effectively in a team-oriented environment and handle high-volume shifts.
- Punctual, disciplined, and possessing a strong sense of integrity.
- Basic computer literacy and familiarity with POS systems are highly desirable.
- Must be willing to work shifts, including weekends and public holidays as required by the business.
- Friendly demeanor with a customer-first mindset.