Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for providing excellent customer service? SMJ Teratai is currently seeking a reliable and friendly Cashier / Teller to join our team at the vibrant Sunway Bigbox location in Iskandar Puteri, Johor.
As a frontline representative of our brand, you will play a crucial role in ensuring every customer has a seamless and positive shopping experience. We are looking for an individual who is comfortable handling transactions, managing cash flow, and engaging with customers in a professional manner. If you enjoy a fast-paced retail environment and thrive on accuracy and efficiency, this is the perfect opportunity for you to grow your career with a reputable company.
Tanggung Jawab
- Process customer transactions accurately and efficiently using the POS system.
- Handle cash, credit/debit card, and e-wallet payments with high precision.
- Provide exceptional customer service by addressing inquiries and resolving basic complaints.
- Maintain a clean and organized checkout area to ensure a pleasant shopping environment.
- Perform daily cash reconciliations and report discrepancies to management.
- Assist in general store operations, including stock replenishing and product displays when required.
- Uphold company policies and ensure compliance with safety and security protocols.
Kualifikasi
- Minimum SPM qualification or equivalent.
- Previous experience as a cashier or in a customer-facing role is highly preferred.
- Strong numerical skills and attention to detail when handling cash.
- Ability to work flexible hours, including weekends, public holidays, and shifts.
- Excellent communication skills in Malay and English (additional languages are a plus).
- Integrity, punctuality, and a positive, customer-first attitude.
- Basic proficiency in using computer systems and point-of-sale software.