Deskripsi Pekerjaan
At Shvānas, we are revolutionizing pet care by combining cutting-edge technology with compassionate, professional services. As a Centre Manager, you'll lead our dedicated team in providing exceptional wellness care, rehabilitation support, and behavioral training for pets. Our state-of-the-art facility in Kuala Lumpur is seeking an experienced and passionate leader to oversee daily operations, ensure the highest standards of care, and drive our mission of enhancing the lives of pets and their owners. You'll play a crucial role in maintaining our reputation as a trusted provider of comprehensive pet services, from advanced wellness technology to personalized training programs. Join us in making a meaningful impact on the pet care industry while fostering a positive, supportive work environment for our team.
Tanggung Jawab
- Oversee daily operations of the pet care facility, ensuring all services run smoothly and efficiently
- Lead, manage, and mentor a team of pet care professionals, trainers, and support staff
- Implement and maintain high standards of care, safety, and cleanliness throughout the facility
- Develop and execute business strategies to drive growth and improve service quality
- Manage budget, inventory, and resources to optimize operational efficiency
- Coordinate with veterinary professionals, trainers, and other specialists to provide comprehensive care
- Build and maintain strong relationships with clients, addressing concerns and ensuring exceptional service
Kualifikasi
- Bachelor's degree in Business Administration, Animal Science, Veterinary Technology, or related field
- Minimum of 3-5 years of experience in pet care facility management or similar leadership role
- Proven track record of team leadership and staff development
- In-depth knowledge of pet care practices, animal behavior, and wellness protocols
- Strong business acumen with experience in budget management and customer relations
- Excellent communication, interpersonal, and problem-solving skills
- Valid certification in pet first aid and CPR
- Passion for animal welfare and commitment to providing exceptional care