Deskripsi Pekerjaan
Join our dynamic team at Skills Development Academy as a Centre Support Executive and play a crucial role in ensuring the smooth operation of our training facilities. As the backbone of our educational center, you'll be responsible for maintaining an optimal learning environment for both instructors and students.
This is an excellent opportunity for detail-oriented individuals who thrive in administrative roles and are passionate about supporting educational excellence. You'll work closely with our academic team to ensure all classes are properly documented, resources are well-organized, and the training center operates at peak efficiency.
We offer a supportive work environment where your contributions directly impact the success of our students and the reputation of our institution. If you're organized, proactive, and committed to maintaining high standards of service, we invite you to apply for this rewarding position.
Tanggung Jawab
- Ensure smooth closure and proper documentation of all classes conducted at the training center
- Manage and maintain training facilities, equipment, and learning resources
- Coordinate with instructors to ensure all materials and resources are prepared for each session
- Handle administrative tasks including attendance tracking, class scheduling, and record keeping
- Provide excellent customer service to students, addressing inquiries and resolving concerns
- Assist in the preparation and distribution of training materials and certificates
- Monitor and maintain inventory of office supplies and training resources
- Collaborate with the management team to implement process improvements
Kualifikasi
- Diploma or equivalent qualification in Business Administration, Office Management, or related field
- Minimum 1-2 years of experience in administrative support or customer service role
- Excellent organizational skills with attention to detail and accuracy
- Strong communication and interpersonal skills with a customer-oriented approach
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to multitask and prioritize in a fast-paced environment
- Positive attitude with a proactive approach to problem-solving
- Experience in educational institutions or training centers is an advantage