Deskripsi Pekerjaan
Erajaya, Indonesia's premier retail and distribution ecosystem for mobile communication, consumer electronics, and lifestyle products, is seeking a highly strategic and results-driven Channel Marketplace Analyst - Supervisor to lead our dynamic marketplace operations in Jakarta Raya.
In this critical leadership role, you will take full ownership of our online marketplace channels, including Tokopedia, Shopee, Lazada, and Blibli. You will develop and execute platform-specific strategies to maximize brand visibility, sales conversion, and profitability. Leading a dedicated team of analysts, you will champion end-to-end operational excellence—from product onboarding and content optimization to pricing strategy, campaign execution, and inventory synchronization.
This is an outstanding opportunity to join a team at the forefront of Indonesia's digital economy. You will work closely with Brand Management, Supply Chain, and Marketing to drive significant business growth. We offer a competitive compensation package and a vibrant work environment where your contributions directly impact the company's bottom line. If you are a data-driven leader with a passion for e-commerce, we invite you to power the future of retail with Erajaya.
Tanggung Jawab
- Lead end-to-end marketplace operations across key platforms (Tokopedia, Shopee, Lazada, Blibli) to ensure optimal performance and alignment with business objectives.
- Develop and implement data-driven strategies for product listing, catalog management, content optimization, and competitive pricing.
- Manage, mentor, and develop a team of marketplace analysts, providing coaching and setting clear performance targets.
- Plan, execute, and evaluate promotional campaigns and paid advertising initiatives (e.g., Shopee Ads, Tokopedia Ads, Lazada Sponsored Solutions).
- Monitor key performance indicators (KPIs) such as Gross Merchandise Value (GMV), conversion rates, Return on Ad Spend (ROAS), and inventory turnover.
- Collaborate with Brand Management, Supply Chain, and Finance teams to align on stock availability, budget allocation, and new product launches.
- Conduct competitive analysis and market research to identify best practices and opportunities for channel growth and differentiation.
- Prepare comprehensive performance reports and present strategic recommendations to senior leadership.
Kualifikasi
- Bachelor's degree in Business Administration, Marketing, Management, or a related field from a reputable university.
- Minimum 3-5 years of experience in E-commerce Operations or Marketplace Management, with at least 1-2 years in a supervisory or team lead capacity.
- Deep understanding of the Indonesian e-commerce ecosystem (Tokopedia, Shopee, Lazada, Blibli) and its key players.
- Proven track record of achieving and exceeding sales targets and marketing KPIs in a marketplace environment.
- Strong analytical mindset with proficiency in data analysis tools (Excel, Google Data Studio, Tableau is a plus).
- Excellent leadership, communication, and stakeholder management skills.
- Highly organized, results-oriented, and able to thrive in a fast-paced, dynamic retail environment.
- Experience in the consumer electronics, telecommunications, or lifestyle retail industry is highly preferred.