Deskripsi Pekerjaan
Are you an organized professional with an eye for detail? Ideals Recruitment is currently seeking a highly motivated Claim Admin Officer to join our team in the Central Region. In this role, you will be the backbone of our insurance claims department, specifically supporting operations within the fast-paced automotive industry.
As a Claim Admin Officer, you will play a critical role in ensuring that insurance claims are processed accurately and efficiently. You will bridge the gap between our clients, service centers, and insurance providers, ensuring that all documentation is handled with precision. If you are looking for a stable role where your administrative talents directly contribute to operational excellence, we want to hear from you.
We value team members who are proactive, tech-savvy, and dedicated to providing high-quality support. You will receive comprehensive exposure to automotive insurance workflows, making this an ideal opportunity for individuals looking to build a career in administrative operations or insurance management.
Tanggung Jawab
- Manage the end-to-end processing of automotive insurance claims, ensuring adherence to company guidelines.
- Verify and document all claim-related information with high accuracy to minimize processing delays.
- Prepare, organize, and maintain detailed claim reports and administrative records.
- Coordinate closely with internal departments and external insurance adjusters to resolve claim queries.
- Assist in the collection and verification of evidence, including photos and incident reports.
- Maintain electronic and physical filing systems in compliance with internal data privacy policies.
- Monitor claim statuses and provide timely updates to stakeholders or management.
Kualifikasi
- Diploma in Business Administration, Logistics, or a related field.
- Minimum 1-2 years of experience in administrative support, preferably within an insurance or automotive environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent attention to detail and strong organizational capabilities.
- Effective communication skills, both written and verbal.
- Ability to work independently and manage time effectively in a high-volume environment.
- Experience with claims management software is considered a strong asset.