Deskripsi Pekerjaan
We are looking for a dedicated Claims Admin to join our dynamic team at Insurance Company of North America. In this pivotal role, you will provide essential support to Claims Adjusters located in North America, ensuring smooth operations and efficient case management.
Your primary responsibilities will include managing documentation, processing data, and coordinating communications between internal teams and claimants. You will play a key part in the claims lifecycle by maintaining accurate records and ensuring all administrative tasks are completed with precision.
Join us if you have a strong eye for detail, excellent organizational skills, and a passion for delivering exceptional service in the insurance industry.
Tanggung Jawab
- Provide administrative support to Claims Adjusters regarding ongoing cases and inquiries.
- Manage and organize claim files, ensuring all documentation is complete and up-to-date.
- Perform accurate data entry and verification of claim information.
- Communicate effectively with claimants, policyholders, and internal stakeholders via email and phone.
- Process incoming claim forms, correspondence, and attachments promptly.
- Maintain accurate records in the company’s database and filing systems.
- Assist in resolving routine administrative issues to streamline the claims process.
Kualifikasi
- High school diploma or equivalent qualification.
- Basic understanding of insurance claims processes and terminology.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong written and verbal communication skills in English.
- Exceptional attention to detail and accuracy in data handling.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational and time management skills.