Deskripsi Pekerjaan
Are you looking for a stable administrative career? Join us as a Claims Admin Officer and become the operational backbone of our dynamic team! We are seeking a detail-oriented professional to manage the end-to-end claims processing workflow, ensuring accuracy and efficiency within our insurance operations.
In this pivotal role, you will act as the primary point of contact for claim documentation, ensuring all submissions meet regulatory standards and internal policies. You will work in a fast-paced environment where your organizational skills will directly impact our service delivery. We offer a supportive culture and opportunities for professional growth for those ready to take the next step in their insurance career.
Tanggung Jawab
- Process and evaluate incoming insurance claims according to company policies and procedures.
- Verify and reconcile documentation, including medical reports and invoices, to ensure completeness.
- Communicate effectively with claimants, policyholders, and insurance brokers regarding claim status and inquiries.
- Maintain accurate and up-to-date records of all claims processed in the internal database.
- Assist in the preparation of monthly reports and statistics regarding claims activity.
- Collaborate with the underwriting and finance teams to resolve complex claim issues.
- Perform general administrative duties such as filing, data entry, and scheduling meetings.
Kualifikasi
- GCE 'O' Level or Diploma in any field; relevant experience in insurance or claims administration is highly preferred.
- Strong attention to detail with the ability to detect discrepancies in data.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and claims management software.
- Excellent written and verbal communication skills in English.
- Ability to work independently and meet tight deadlines in a busy office environment.
- Basic understanding of insurance concepts and claims terminology is an advantage.
- Valid Singapore work pass and willingness to undergo background checks.