Deskripsi Pekerjaan
Are you ready to accelerate your career with a world-class leader in global logistics? FedEx is seeking a detail-oriented and motivated Clearance Broker Associate to join our high-performing team in the heart of Kuala Lumpur. This is an exceptional opportunity to gain deep expertise in international customs clearance operations, regulatory compliance, and global trade processes.
As a Clearance Broker Associate, you will serve as a vital link in the international supply chain, ensuring that packages move seamlessly across borders. You will work alongside industry experts, utilizing cutting-edge technology to navigate complex customs documentation. If you thrive in a fast-paced environment and have a passion for operational excellence, we want to hear from you.
Tanggung Jawab
- Review and process customs declaration documentation to ensure accuracy and regulatory compliance.
- Coordinate with customs authorities and government agencies to facilitate the smooth clearance of shipments.
- Identify and resolve documentation discrepancies, communicating effectively with internal and external stakeholders.
- Maintain up-to-date knowledge of customs regulations, import/export tariffs, and trade laws.
- Monitor shipment status and prioritize urgent clearances to meet strict service level agreements (SLAs).
- Provide professional support to customers regarding clearance requirements and status updates.
- Perform data entry tasks with high precision in our proprietary logistics management systems.
- Contribute to process improvement initiatives to enhance clearance efficiency and turnaround times.
Kualifikasi
- Bachelor’s degree in Logistics, Supply Chain Management, Accounting, Business, or a related field.
- Minimum 1-2 years of experience in customs clearance, freight forwarding, or logistics operations preferred.
- Strong analytical skills with the ability to interpret complex regulatory guidelines.
- Excellent proficiency in written and spoken English and Malay; additional languages are a plus.
- High level of integrity and attention to detail, especially when handling sensitive documentation.
- Proven ability to work under pressure and meet tight deadlines in a global corporate environment.
- Proficient in Microsoft Office Suite (Excel, Word) and comfortable learning new technical platforms.
- Ability to work collaboratively within a diverse, multicultural team.