Deskripsi Pekerjaan
Are you a passionate professional with a flair for high-end fashion and exceptional customer service? We are currently seeking a dynamic and polished Client Advisor to join our prestigious luxury retail team in the heart of Orchard. In this role, you will be the face of the brand, delivering a personalized shopping experience that exceeds the expectations of our discerning global clientele.
As a Client Advisor, you will go beyond simple sales; you will cultivate long-term relationships, understand individual style needs, and provide expert product knowledge in an elegant environment. We offer an attractive compensation package, including a competitive base salary and an uncapped commission structure, allowing high performers to thrive. Join a team where excellence is standard and career growth is encouraged.
Tanggung Jawab
- Provide exceptional, personalized service to clients to ensure a premium shopping experience.
- Develop and maintain strong relationships with a loyal client base to drive repeat business.
- Demonstrate comprehensive knowledge of luxury product lines, heritage, and craftsmanship.
- Achieve and exceed individual and team sales targets consistently.
- Maintain high visual merchandising standards in accordance with brand guidelines.
- Manage inventory flow and assist with stock replenishment processes.
- Process sales transactions accurately and handle client inquiries with professionalism.
Kualifikasi
- Minimum of 2 years of experience in luxury retail or high-end hospitality.
- Exceptional interpersonal and communication skills with a client-centric mindset.
- Proven track record of meeting or exceeding sales performance KPIs.
- Strong sense of fashion and an understanding of luxury market trends.
- Ability to work flexible retail hours, including weekends and public holidays.
- Fluency in English; proficiency in additional languages is a significant advantage for global clientele.
- Polished professional appearance and demeanor.
- Strong problem-solving skills and the ability to thrive in a fast-paced environment.