Deskripsi Pekerjaan
Are you passionate about high-fashion and luxury retail? Prada Group is seeking a dedicated Client Advisor to join the Miu Miu team at our prestigious Pavilion Kuala Lumpur location. As a Miu Miu ambassador, you will be the face of our brand, ensuring that every guest experiences the unique, avant-garde spirit of Miu Miu.
In this role, you will do more than just sell; you will craft unforgettable journeys for our clientele. You will immerse yourself in our seasonal collections, curate personalized styling sessions, and foster long-term relationships with local and international patrons. If you thrive in a fast-paced luxury environment and possess an innate ability to connect with people, we invite you to elevate your career with one of the most iconic fashion houses in the world.
Tanggung Jawab
- Deliver an extraordinary, personalized customer experience that reflects the Miu Miu brand identity.
- Act as a brand ambassador, possessing deep knowledge of Miu Miu history, seasonal collections, and current trends.
- Cultivate and maintain strong relationships with top clients to drive loyalty and repeat business.
- Manage end-to-end sales transactions with precision and professionalism.
- Support daily boutique operations, including visual merchandising, stock management, and floor organization.
- Handle client inquiries, styling requests, and after-sales service with impeccable attention to detail.
- Collaborate with the team to achieve boutique sales targets and KPIs.
Kualifikasi
- Minimum 2 years of experience in luxury retail or high-end hospitality.
- Excellent communication skills with proficiency in English and Malay (Mandarin or other languages are a significant advantage).
- Strong sense of fashion aesthetics and a genuine interest in the luxury market.
- Proven ability to build and maintain a client book/network.
- Professional grooming and a confident, service-oriented demeanor.
- Flexibility to work retail hours, including weekends and public holidays.
- Degree in Fashion, Business, or a related field is preferred but not required.