Deskripsi Pekerjaan
Join the prestigious world of TAG Heuer as a Client Advisor at our Kuala Lumpur boutique. This is your opportunity to represent one of the most iconic luxury watch and jewelry brands globally, where precision meets elegance. As a Client Advisor, you'll be the cornerstone of our customer experience, driving sales excellence while building lasting relationships with discerning clientele. Your role encompasses providing expert product knowledge, curating personalized luxury experiences, and maintaining the impeccable standards that define TAG Heuer. We offer comprehensive luxury retail training, career development opportunities within the LVMH ecosystem, and a dynamic work environment where passion for craftsmanship is celebrated. If you thrive in high-end retail settings and possess an unwavering commitment to customer satisfaction, this role will elevate your career in luxury goods.
Tanggung Jawab
- Drive sales performance and achieve/exceed monthly targets through personalized client engagement
- Cultivate long-term client relationships to ensure brand loyalty and repeat business
- Deliver exceptional customer experiences by providing expert product knowledge and styling advice
- Support boutique operations including inventory management, visual merchandising, and event coordination
- Maintain comprehensive knowledge of TAG Heuer heritage, products, and competitive landscape
- Collaborate with team members to ensure seamless client journey across touchpoints
- Contribute to boutique success through proactive client outreach and relationship management
Kualifikasi
- Minimum 2 years of experience in luxury retail, high-end sales, or client advisory roles
- Exceptional communication and interpersonal skills with a natural ability to build rapport
- Passion for horology, fine jewelry, and luxury lifestyle brands
- Proven track record of achieving sales targets and exceeding client expectations
- Strong organizational skills with ability to manage multiple priorities in fast-paced environments
- Professional appearance and demeanor reflecting luxury brand standards
- Fluency in English and Bahasa Malaysia; proficiency in Mandarin is highly advantageous
- Willingness to work flexible schedules including weekends and holidays