Deskripsi Pekerjaan
Are you a detail-oriented professional looking to make a significant impact in a dynamic office environment? AS White is seeking a dedicated Client Coordinator to join our growing team in Metro Manila. In this pivotal role, you will serve as the primary point of contact for our clients, ensuring that every inquiry is handled with precision and professionalism. You will play a key role in driving efficient workflows, managing case information, and maintaining organized records to support our operational goals.
We are looking for a proactive individual who thrives in a fast-paced setting and can effectively bridge the gap between our internal team and our valued clients. By maintaining high standards of service and compliance, you will help streamline our operations and elevate our reputation in the industry. If you possess strong organizational skills and a passion for administrative excellence, this is the opportunity for you to grow your career with a reputable company.
Tanggung Jawab
- Coordinate incoming client inquiries via phone, email, and in-person interactions, ensuring timely and professional responses.
- Track and update case information within the company database to maintain accurate records.
- Maintain organized and up-to-date client files, ensuring strict compliance with company standards.
- Assist in ensuring compliance with internal workflows and regulatory requirements.
- Communicate effectively with internal departments to resolve client issues and provide updates.
- Prepare and distribute internal reports regarding case status and workflow efficiency.
- Support the administrative team with general office duties, scheduling, and correspondence.
Kualifikasi
- High school diploma or Bachelor’s degree in Business Administration, Management, or a related field.
- Proven experience in a client coordination or administrative support role.
- Excellent verbal and written communication skills in English.
- Strong organizational skills with a keen attention to detail.
- Proficiency in MS Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Basic knowledge of office procedures, filing systems, and data entry practices.