Deskripsi Pekerjaan
Are you a natural relationship builder with a passion for connecting people and opportunities? Intellisearch HR Solutions Pte Ltd is seeking a dynamic Client Engagement Specialist to join our team in the heart of Somerset. This is not just an administrative role; it is a people-focused career where you act as a vital bridge between our clients and high-potential talent.
In this position, you will play a key role in driving professional growth and organizational success. You will manage client communications, ensure service excellence, and cultivate long-term partnerships. We are looking for an individual who thrives in a fast-paced environment and possesses the communication prowess to represent our brand effectively. If you are eager to develop your career in a supportive, high-growth HR environment, we want to hear from you.
Tanggung Jawab
- Serve as the primary point of contact for key clients, ensuring timely and professional responses to inquiries.
- Proactively manage client relationships to identify needs, address concerns, and foster long-term retention.
- Collaborate with the recruitment team to ensure client requirements are accurately reflected in talent sourcing efforts.
- Coordinate and schedule meetings, interviews, and follow-ups to maintain smooth workflow operations.
- Maintain and update internal CRM databases with precise client interaction data and feedback.
- Prepare regular reports on client engagement metrics and suggest improvements to service processes.
- Support the successful onboarding of new clients through clear communication and streamlined documentation.
Kualifikasi
- Diploma or Degree in Business, Human Resources, Communications, or a related field.
- Minimum 1-2 years of experience in client services, customer success, or administrative support roles.
- Excellent verbal and written communication skills with a professional demeanor.
- Strong problem-solving abilities and a proactive approach to task management.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and modern CRM tools.
- Proven ability to manage multiple priorities in a fast-paced, target-driven environment.
- A genuine interest in people management and human resources operations.