Deskripsi Pekerjaan
Are you a detail-oriented professional looking to make a significant impact in client management? Private Advertiser is seeking a dedicated Client Relations Coordinator to join our dynamic team in the heart of Singapore. In this pivotal role, you will serve as the primary point of contact for our valued clients, ensuring their needs are met with precision and care. We pride ourselves on delivering exceptional service, and you will play a key role in maintaining and strengthening these vital business relationships.
If you have a knack for communication and a passion for problem-solving, we want to hear from you. This position offers a fantastic opportunity to grow your career in a supportive environment while contributing to our company's success.
Tanggung Jawab
- Manage daily client communications and inquiries promptly and professionally.
- Coordinate and schedule service requests to ensure timely delivery.
- Conduct proactive follow-ups to ensure client satisfaction and retention.
- Assist in resolving client issues and escalating complex matters when necessary.
- Maintain accurate and up-to-date records of all client interactions.
- Support the team in preparing regular reports and service updates.
Kualifikasi
- Minimum 1-2 years of experience in customer service or client relations.
- Strong interpersonal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work in a fast-paced office environment.
- High level of organization and attention to detail.