Deskripsi Pekerjaan
We are seeking a dedicated and organized Clinic Admin to join the Oncocare Medical team in Novena. As a key member of our administrative staff, you will play a crucial role in ensuring the seamless operation of our clinic, supporting our medical professionals, and providing exceptional service to our patients. We are looking for someone who thrives in a fast-paced healthcare environment and is committed to maintaining high standards of patient care.
In this role, you will be the first point of contact for our patients, ensuring their experience is welcoming and efficient. You will manage a variety of administrative functions that keep our clinic running smoothly, from scheduling appointments to maintaining accurate patient records. If you have a passion for healthcare and possess strong organizational skills, we invite you to apply and become part of our growing family.
Tanggung Jawab
- Manage and coordinate patient appointments, registrations, and admissions efficiently.
- Handle front desk operations, including answering phone inquiries and redirecting calls to appropriate staff.
- Maintain and update patient medical records and databases with accuracy and confidentiality.
- Assist medical staff with administrative tasks, including preparing patient files and handling referrals.
- Process billing and invoicing, ensuring all financial transactions are recorded correctly.
- Ensure the reception area is clean, organized, and welcoming for patients and visitors.
- Coordinate with suppliers and vendors for clinic inventory and supplies.
Kualifikasi
- GCE 'O' Levels or Diploma in Medical Administration / Secretarial Studies is preferred.
- Minimum 1-2 years of experience in a healthcare or medical administrative setting is highly desirable.
- Strong knowledge of medical terminology and healthcare processes.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent interpersonal and communication skills with a patient-centric approach.
- Ability to work independently and as part of a team in a busy clinic environment.
- Attention to detail and high level of organizational skills.