Deskripsi Pekerjaan
Join our premier wellness clinic located in the vibrant Central Region of Singapore. We are seeking a dedicated and professionally driven Clinic Admin & Wellness Consultant to join our expanding team. This role is ideal for individuals who are passionate about holistic health, customer service excellence, and clinic operations management.
As the face of our clinic, you will bridge the gap between administrative precision and personalized wellness care. You will be responsible for creating a welcoming atmosphere, managing patient flows, and providing insightful consultations that help our clients achieve their health and vitality goals. This is a multifaceted position that offers the opportunity to gain hands-on experience in the wellness industry, including specialized support in Traditional Chinese Medicine (TCM) modalities like moxibustion.
We look for candidates who are proactive, empathetic, and possess a strong sales-oriented mindset to promote our wellness packages effectively. If you thrive in a fast-paced healthcare environment and enjoy building long-term relationships with clients through diligent follow-ups and expert advice, we encourage you to apply. Your contribution will be vital in ensuring our clinic remains a preferred destination for holistic healing and professional medical administration.
Tanggung Jawab
- Manage front-of-house operations, including patient registration, inquiry handling, and appointment scheduling.
- Conduct professional wellness consultations to recommend suitable treatment plans and health packages to clients.
- Perform diligent customer follow-up calls to track recovery progress and encourage treatment continuity.
- Provide basic clinical support, including assisting with moxibustion treatments and preparing therapy rooms.
- Execute sales strategies to meet clinic revenue targets through ethical consultation and service upselling.
- Handle Point-of-Sale (POS) transactions, daily cash reconciliation, and basic financial reporting.
- Coordinate with the medical team to ensure a seamless patient experience and efficient clinic workflow.
- Maintain a clean and organized clinic environment in compliance with healthcare safety standards.
Kualifikasi
- Proven experience in clinic administration, retail pharmacy, or the wellness and beauty industry.
- Excellent interpersonal and communication skills with a strong command of English.
- Demonstrated ability in sales consultation and achieving service-oriented KPIs.
- Basic knowledge or a keen interest in Traditional Chinese Medicine (TCM) and holistic wellness.
- Proficiency in Microsoft Office Suite and experience with Clinic Management Systems (CMS).
- Strong organizational skills with the ability to multitask effectively under pressure.
- A professional appearance and a positive, service-oriented attitude.
- Availability to work full-time hours, including weekends if required by the clinic schedule.