Deskripsi Pekerjaan
Are you an organized professional seeking a meaningful career in the healthcare industry? Poliklinik Kempas Indah is currently looking for a dedicated Clinic Administrative Staff (Panel Coordinator) to join our growing team. In this critical role, you will serve as the bridge between our clinic and various insurance panels, ensuring that billing processes are accurate and claim submissions are processed efficiently. We value precision, reliability, and a customer-first attitude.
We are looking for an individual who can handle the complexities of medical billing while maintaining a welcoming environment for our patients. If you have a keen eye for detail and experience in administrative operations within a medical setting, we want to hear from you. Join us in providing excellent healthcare services through seamless administrative support.
Tanggung Jawab
- Manage and process clinic panel billing accurately and in a timely manner.
- Submit and follow up on insurance claims (EPF, SOCSO, MYEG, etc.) with various panels.
- Maintain organized and up-to-date patient records and financial documentation.
- Liaise with insurance companies and panel administrators to resolve billing discrepancies.
- Assist in general front-office reception duties, including greeting patients and answering inquiries.
- Process payments, handle cash handling, and generate daily financial reports.
- Ensure compliance with medical billing regulations and internal policies.
Kualifikasi
- SPM/Diploma or equivalent qualification in Administration, Business, or Healthcare.
- Minimum 1-2 years of experience in medical billing, insurance claims, or a similar administrative role.
- Familiarity with Malaysian medical billing systems and insurance panels (EPF, SOCSO, etc.).
- Proficient in using Microsoft Office applications (Excel, Word, Outlook).
- Strong attention to detail and the ability to work under pressure to meet deadlines.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and professional conduct at all times.