Deskripsi Pekerjaan
Poliklinik My Dr Kluang is actively seeking a dedicated and professional Clinic Assistant to become a vital part of our healthcare team. We are committed to delivering high-quality medical services to the community of Kluang, and we need a reliable individual to help us maintain our standards of excellence. In this role, you will be the face of our clinic, ensuring that every patient feels welcomed, valued, and comfortable from the moment they arrive. You will work in a fast-paced environment where your attention to detail and organizational skills will directly impact patient satisfaction and operational efficiency.
As a Clinic Assistant, you will provide essential administrative and clinical support to our doctors and nursing staff. This includes managing patient check-ins, maintaining accurate medical records, and assisting with basic clinical procedures. You will also play a key role in coordinating with the pharmacy to manage inventory and ensuring the clinic environment remains clean, safe, and hygienic. If you are passionate about healthcare and enjoy helping people, we encourage you to apply today.
Tanggung Jawab
- Greet patients warmly upon arrival and assist with the check-in and registration process.
- Manage patient data entry, update medical records, and ensure strict confidentiality of patient information.
- Assist doctors during consultations and basic clinical procedures as directed.
- Coordinate with the pharmacy to ensure medication availability and manage inventory levels.
- Maintain high standards of clinic hygiene, cleanliness, and safety protocols.
- Handle incoming telephone calls, schedule appointments, and respond to patient inquiries professionally.
- Perform general administrative duties such as filing, photocopying, and document management.
Kualifikasi
- SPM/STPM certificate or Diploma in Medical Assistant/Healthcare is preferred.
- Good command of English and Bahasa Malaysia (Malay language skills are a plus).
- Basic computer literacy, including proficiency in Microsoft Office applications.
- Strong interpersonal and communication skills with a customer-focused attitude.
- Ability to work effectively in a fast-paced, team-oriented environment under pressure.
- Physically fit and able to stand for extended periods and perform light lifting when necessary.