Deskripsi Pekerjaan
Join our dynamic healthcare team as a Clinic Assistant and become the cornerstone of patient experience! In this vital role, you'll be the first point of contact for patients, ensuring their journey through our clinic is seamless, efficient, and compassionate. Your expertise will directly impact patient satisfaction by managing appointment systems, handling inquiries with professionalism, and maintaining a welcoming environment. You'll collaborate closely with healthcare professionals to support smooth clinic operations while upholding the highest standards of confidentiality and care. This position offers a unique opportunity to develop valuable healthcare administration skills in a supportive setting where your contributions make a tangible difference to community health.
Tanggung Jawab
- Respond promptly to patient inquiries via phone, email, and in-person
- Manage appointment scheduling, registration, and check-in/check-out procedures
- Maintain accurate patient records and clinic documentation
- Coordinate with medical staff to ensure seamless patient flow
- Prepare examination rooms and assist with basic clinical tasks
- Handle administrative duties including billing documentation and filing
- Uphold clinic hygiene standards and safety protocols
- Support patient education initiatives and resource distribution
Kualifikasi
- High school diploma or equivalent; medical assisting certification preferred
- Minimum 1 year experience in healthcare administration or clinic setting
- Proficiency in medical software and office applications
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Basic knowledge of medical terminology and procedures
- Ability to multitask in fast-paced environment
- Certification in CPR or First Aid beneficial