Deskripsi Pekerjaan
Are you looking for a rewarding career in the healthcare sector? Nexus Clinic is currently seeking a detail-oriented and compassionate Clinic Assistant to join our team in the bustling Kuala Lumpur City Centre.
In this pivotal role, you will be the face of our clinic, ensuring smooth daily operations while providing exceptional patient care. We are looking for a proactive individual who can multitask effectively in a fast-paced environment, bridging the gap between clinical staff and patients. If you possess a strong service-oriented mindset and a desire to contribute to community health, we want to hear from you.
At Nexus Clinic, you will gain valuable experience in both administrative management and clinical support, working alongside a dedicated team of healthcare professionals.
Tanggung Jawab
- Front Desk Management: Oversee daily reception duties, including patient registration, appointment scheduling, and managing inquiries efficiently.
- Clinical Assistance: Support doctors and nurses during consultations by preparing examination rooms and assisting with basic clinical procedures.
- Patient Care: Greet patients warmly, explain treatment processes, and ensure a comfortable and reassuring environment.
- Administrative Support: Maintain accurate patient records, handle insurance claims, and process payments using the clinic’s EMR system.
- Inventory Control: Monitor stock levels of medical supplies, pharmaceuticals, and consumables to ensure the clinic is always well-stocked.
- Hygiene Standards: Adhere strictly to health and safety protocols to maintain a clean and sterile clinic environment.
Kualifikasi
- Education: SPM/STPM or Diploma in Health Sciences/Paramedical is preferred.
- Experience: Previous experience as a Medical Assistant or Front Desk Officer is an advantage.
- Communication: Excellent verbal and written communication skills in English and Malay.
- Technical Skills: Proficiency in Microsoft Office Suite and familiarity with EMR (Electronic Medical Record) systems.
- Interpersonal: Strong interpersonal skills with the ability to handle sensitive patient information with confidentiality.
- Professionalism: Punctual, organized, and able to work well under pressure in a team setting.