Deskripsi Pekerjaan
Are you a compassionate individual looking to jumpstart your career in the healthcare sector? People Profilers is currently seeking a dedicated and organized Clinic Assistant to join a fast-paced medical practice located in the heart of the Central Region. In this role, you will be the first point of contact for our patients, ensuring they receive professional, efficient, and empathetic care from the moment they walk through our doors.
We are looking for a reliable team player who thrives in a collaborative environment. As this clinic serves a diverse demographic, fluency in Mandarin is a requirement to ensure seamless communication with our Mandarin-speaking patients. If you have a passion for patient service and are looking for a stable, 5.5-day work-week position, we invite you to apply and make a meaningful difference in the lives of others.
Tanggung Jawab
- Greet patients warmly and manage the front-desk registration process.
- Maintain accurate and up-to-date patient electronic medical records (EMR).
- Manage clinic appointment scheduling and handle patient inquiries via phone and email.
- Assist doctors and nurses during basic clinical examinations and procedures.
- Ensure the clinic environment is clean, organized, and compliant with health and safety standards.
- Process patient payments, manage petty cash, and handle daily billing reconciliations.
- Coordinate with pharmacies or external laboratories for medication and test result tracking.
Kualifikasi
- Minimum GCE 'O' Level or equivalent professional certification.
- Proficiency in both English and Mandarin is essential to communicate effectively with our patient base.
- Prior experience in a clinic or administrative role is preferred but not mandatory; training will be provided.
- Basic proficiency in Microsoft Office and patient management software.
- Exceptional interpersonal and communication skills with a patient-centric mindset.
- Ability to commit to a 5.5-day work schedule (Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 8:30 AM to 1:00 PM).
- Strong attention to detail and ability to multitask in a busy clinical environment.