Deskripsi Pekerjaan
Join SMILE BORNEO Sdn Bhd as a Dental Clinic Receptionist and become the welcoming face of our healthcare practice in Kota Kinabalu. This pivotal role combines exceptional customer service with administrative excellence to ensure seamless patient experiences. You'll manage appointment scheduling, maintain accurate medical records, handle billing inquiries, and coordinate between patients and dental professionals. Our ideal candidate thrives in dynamic healthcare environments, possesses strong multitasking abilities, and embodies compassion and professionalism. Enjoy competitive compensation while contributing to positive oral health outcomes in our community. This full-time position offers growth opportunities within a supportive team dedicated to dental excellence.
Tanggung Jawab
- Manage patient appointment scheduling and calendar coordination
- Register new patients and update electronic health records
- Handle incoming calls and triage patient inquiries
- Process insurance claims and billing documentation
- Assist with clinic inventory management and supply ordering
- Coordinate with dental team to ensure efficient patient flow
- Maintain strict confidentiality of patient information
- Prepare daily reports and administrative documentation
Kualifikasi
- High school diploma or equivalent qualification
- Minimum 1 year experience in healthcare administration
- Proficiency in Microsoft Office and practice management software
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Knowledge of dental terminology and procedures preferred
- Ability to work efficiently in fast-paced environments
- Customer service-oriented with professional demeanor