Deskripsi Pekerjaan
Are you looking to kickstart your career in the healthcare sector? Recruit Express is seeking dedicated and empathetic Clinic Assistants and Receptionists to join our growing team. This role is perfect for entry-level candidates who are passionate about patient care and operational excellence. As the first point of contact for our patients, you will play a vital role in ensuring a seamless and welcoming experience in our clinics located across the Central Region.
We offer a supportive working environment with on-the-job training provided. Whether you are looking for a contract position to build your experience or a permanent role to establish your career, we have opportunities that fit your aspirations. Join us in making a difference in the lives of others while gaining invaluable experience in medical administration and patient management.
Tanggung Jawab
- Warmly greet patients and visitors, providing an excellent first impression.
- Manage patient registration, appointment scheduling, and front-desk administrative duties.
- Handle patient inquiries via phone, email, and in-person with professionalism.
- Assist doctors and nurses with basic clinical tasks and preparations when required.
- Maintain accurate and confidential patient records using clinic management software.
- Manage payment collections, insurance claims processing, and daily financial reporting.
- Ensure the reception and waiting areas are clean, organized, and inviting for all patients.
- Coordinate with internal departments to ensure smooth clinic operations throughout the day.
Kualifikasi
- GCE 'O' Level, 'A' Level, Diploma or equivalent qualification.
- No prior experience required; entry-level candidates are welcome to apply.
- Strong interpersonal and communication skills with a customer-centric mindset.
- Proficiency in basic computer applications (MS Office, data entry).
- Ability to multitask and work effectively in a fast-paced environment.
- A compassionate nature and the ability to interact with patients from diverse backgrounds.
- Must be comfortable committing to the required working hours as per clinic schedules.
- A proactive attitude and a willingness to learn new administrative and clinical processes.