Deskripsi Pekerjaan
Are you a compassionate individual with a passion for pediatric healthcare? We are currently seeking a dedicated Clinic Assistant to join a vibrant pediatric clinic located in the heart of the Central Region. This is an excellent opportunity for those looking to build a stable career in the medical sector with a firm that values employee growth and development.
In this role, you will be the face of the clinic, providing essential administrative and operational support to ensure a seamless experience for our young patients and their families. We offer a highly competitive remuneration package, including 13th-month bonus (AWS) and variable bonuses, making this an ideal long-term career path.
Tanggung Jawab
- Greet patients and families warmly, ensuring a positive and comforting clinic atmosphere.
- Manage patient registrations, appointment scheduling, and maintain accurate electronic medical records.
- Assist the pediatrician during consultations and minor medical procedures as required.
- Handle billing, insurance claims processing, and perform cashiering duties.
- Manage inventory levels of clinic supplies, vaccines, and medications.
- Ensure the clinic environment is kept clean, tidy, and compliant with hygiene protocols.
- Address patient inquiries via phone and email in a professional and timely manner.
Kualifikasi
- Minimum GCE 'N'/'O' Levels, Nitec, or Diploma in any field.
- Prior experience in a healthcare or clinic setting is highly advantageous.
- Strong interpersonal skills with a patient and empathetic personality, especially when dealing with children.
- Proficiency in basic computer applications (MS Office) and clinic management software.
- Ability to multitask in a fast-paced environment.
- Strong command of English; knowledge of additional languages is a plus for patient communication.
- Committed to providing high-quality service and maintaining patient confidentiality.