Deskripsi Pekerjaan
Are you passionate about health, wellness, and providing exceptional patient care? Chiropractic First, a leader in the chiropractic industry, is looking for a dedicated and energetic Clinic Assistant to join our team at the bustling Setia City Mall location in Shah Alam.
As the first point of contact for our patients, you will play a pivotal role in creating a welcoming and professional environment. We are seeking an individual who thrives in a fast-paced retail-clinical setting, has a warm personality, and is committed to supporting our practitioners in delivering life-changing chiropractic care. If you are organized, people-oriented, and ready to grow your career within a reputable wellness brand, we would love to meet you.
Tanggung Jawab
- Manage front-desk operations, including patient check-ins, appointment scheduling, and telephone inquiries.
- Ensure the clinic environment is clean, professional, and compliant with safety standards.
- Assist practitioners with patient intake, basic documentation, and room preparation.
- Handle patient payments and manage daily clinic cash flow accurately.
- Educate patients on clinic services and provide administrative support for treatment plans.
- Maintain electronic health records and ensure patient data privacy is upheld at all times.
- Monitor and manage clinic inventory and supplies to ensure smooth daily operations.
Kualifikasi
- Minimum SPM, STPM, or Diploma in any relevant field.
- Previous experience in retail, customer service, or a clinical administrative role is highly preferred.
- Strong command of English and Bahasa Malaysia to communicate effectively with a diverse patient base.
- Proficiency in basic computer software and clinic management systems.
- Strong organizational skills with the ability to multitask in a busy environment.
- A positive, empathetic, and professional demeanor at all times.
- Willingness to work retail hours, including weekends and public holidays as required by the mall schedule.