Deskripsi Pekerjaan
Are you a dedicated healthcare professional looking to advance your career in a prestigious setting? We are a leading specialist clinic located in the heart of Orchard at Paragon Medical Centre, and we are currently seeking an energetic and detail-oriented Clinic Assistant to join our professional team.
In this role, you will be the face of our clinic, providing exceptional patient care and administrative support. We pride ourselves on maintaining the highest standards of service and clinical excellence. If you are passionate about helping others, possess excellent communication skills, and thrive in a fast-paced medical environment, we would love to hear from you.
This position offers a competitive salary package, a professional working environment, and the opportunity to work alongside top specialists in the field.
Tanggung Jawab
- Warmly greet and register patients, ensuring a seamless check-in and check-out process.
- Manage patient appointments and coordinate scheduling for specialists.
- Maintain accurate and up-to-date Electronic Medical Records (EMR) while ensuring strict patient confidentiality.
- Handle patient inquiries via phone, email, and in-person with professionalism and empathy.
- Assist doctors during clinical examinations and minor procedures when required.
- Manage clinic inventory, including tracking medical supplies and placing orders to ensure clinic readiness.
- Ensure the clinic environment is clean, organized, and compliant with health and safety standards.
- Process payments, manage daily cash flow, and handle insurance claims submissions.
Kualifikasi
- Minimum GCE 'O' Level or Diploma in any field.
- Prior experience in a clinic or healthcare environment is highly preferred but not mandatory.
- Strong interpersonal skills with a patient-centric mindset.
- Proficiency in basic computer software (Microsoft Office, EMR systems).
- Able to communicate effectively in English; proficiency in a second language is a plus to assist diverse patients.
- Excellent organizational and multitasking abilities.
- Ability to remain calm and composed in a fast-paced specialist clinic setting.
- Commitment to maintaining the highest ethical and professional standards.