Deskripsi Pekerjaan
Join a dynamic team at a leading physical therapy clinic in the metro! We are looking for a dedicated and detail-oriented Clinic Front Desk Coordinator / Patient Services Representative to ensure our clinic runs seamlessly. In this vital role, you will be the first point of contact for our patients, setting the tone for their entire healthcare experience.
Your responsibilities will include managing patient flow, scheduling appointments, and coordinating with medical staff to ensure efficient operations. You will handle patient registration, verify insurance details, and manage front-desk administration, including billing inquiries and general office management. We are seeking someone with excellent communication skills, a warm demeanor, and a strong commitment to patient satisfaction.
By joining our team, you will gain valuable experience in the healthcare sector while working in a supportive and professional environment. If you are ready to start ASAP and contribute to a thriving clinic, we want to hear from you!
Tanggung Jawab
- Manage patient check-in and check-out processes efficiently.
- Schedule patient appointments and manage the clinic's calendar.
- Greet patients warmly and provide exceptional customer service.
- Verify patient insurance coverage and process necessary paperwork.
- Coordinate with medical staff regarding patient schedules and room availability.
- Maintain a clean and organized front desk and waiting area.
- Handle incoming phone calls and direct inquiries appropriately.
- Assist with basic accounting tasks such as tallying daily collections.
Kualifikasi
- High school diploma or Bachelor's degree in any field (preferably in Healthcare or Business).
- Previous experience as a Front Desk Coordinator, Medical Assistant, or Receptionist is a plus.
- Strong computer proficiency in MS Office and medical software (e.g., MediTouch, ChiroTouch).
- Excellent verbal and written communication skills in English.
- Ability to multitask and work well under pressure in a busy environment.
- Professional appearance and a friendly, approachable demeanor.
- Knowledge of medical billing or insurance verification processes is highly desirable.
- Ability to start immediately (ASAP).