Deskripsi Pekerjaan
Join Nanyang Technological University's Chinese Medicine Clinic as a Clinic Support Officer and become an integral part of our dynamic healthcare team. This role offers a unique opportunity to contribute to exceptional patient care while working in a collaborative, innovative environment. You will be the backbone of clinic operations, ensuring seamless administrative processes and maintaining a welcoming atmosphere for patients and practitioners alike. As a key support staff member, you'll handle critical tasks including patient scheduling, appointment coordination, and record management, directly impacting the clinic's efficiency and patient satisfaction. NTU provides a supportive workplace culture with opportunities for professional growth in traditional Chinese medicine healthcare administration.
The ideal candidate will thrive in fast-paced healthcare settings and possess a passion for delivering outstanding service. You'll work alongside experienced practitioners and contribute to NTU's mission of advancing traditional Chinese medicine education and patient care. This position offers competitive compensation and benefits within Singapore's leading technological university. If you're detail-oriented, organized, and committed to healthcare excellence, we encourage you to apply and join our dedicated team.
Tanggung Jawab
- Manage patient appointments and scheduling systems efficiently
- Handle patient registration and maintain accurate medical records
- Provide administrative support to clinic practitioners and healthcare staff
- Coordinate clinic supplies inventory and equipment maintenance
- Assist in billing processes and insurance documentation
- Manage clinic communications and correspondence
- Support clinic operations during peak hours and emergencies
Kualifikasi
- Diploma or Certificate in Healthcare Administration or related field
- Minimum 2 years of clinical or administrative support experience
- Proficiency in healthcare software and Microsoft Office Suite
- Strong organizational and multitasking abilities
- Excellent interpersonal and communication skills
- Knowledge of healthcare compliance and confidentiality protocols
- Ability to work effectively in a multicultural healthcare environment