Deskripsi Pekerjaan
Join Akronym as a Coffee Retail Associate and become the heart of our specialty coffee experience at MORNING. We're seeking passionate individuals who delight in crafting perfect beverages while creating warm, memorable customer interactions. In this role, you'll master the art of coffee preparation, from espresso extraction to latte art, while maintaining our commitment to exceptional service and cleanliness. You'll be the welcoming face that introduces customers to our curated selection of premium coffees and retail products, making each visit special. This position offers the opportunity to grow your coffee expertise in a dynamic environment where your enthusiasm directly impacts customer loyalty and brand reputation.
Akronym values team players who thrive in fast-paced settings and take pride in operational excellence. You'll collaborate closely with colleagues to ensure seamless store operations during peak hours, from inventory management to point-of-sale transactions. If you're ready to turn your passion for coffee into a rewarding career and contribute to a brand that celebrates craftsmanship and community, we encourage you to apply.
Tanggung Jawab
- Greet customers warmly and provide personalized recommendations on coffee selections and merchandise
- Prepare and serve specialty coffee beverages with precision and consistency
- Operate POS systems efficiently and handle cash transactions accurately
- Maintain impeccable cleanliness of equipment, service areas, and display cases
- Assist with inventory management, restocking, and product rotation
- Upsell seasonal promotions and loyalty program benefits
- Collaborate with team to ensure smooth operations during peak hours
- Adhere strictly to food safety and hygiene standards
Kualifikasi
- Previous retail or food service experience preferred
- Basic knowledge of coffee brewing methods and terminology
- Strong customer service orientation with excellent communication skills
- Ability to multitask efficiently in a fast-paced environment
- Attention to detail and commitment to operational standards
- Positive attitude and team-oriented mindset
- Flexibility to work weekends, holidays, and early shifts
- Basic math skills for handling transactions