Deskripsi Pekerjaan
Join our team at Sinar Jernih Suksesindo as a Collection Staff and play a vital role in our financial operations. As a Collection Staff, you will be responsible for managing and collecting payments from customers within your designated area, ensuring timely and accurate receipt of installments. This position is perfect for individuals with strong communication skills, persistence, and attention to detail.
At Sinar Jernih Suksesindo, we value our employees and provide a supportive work environment where you can grow professionally. You will have the opportunity to develop your negotiation skills, customer relationship management abilities, and financial knowledge while contributing to our company's success.
We are looking for motivated individuals who are results-oriented and committed to maintaining excellent customer relations while achieving collection targets. If you're ready to build a career in finance and collections, we encourage you to apply for this exciting opportunity.
Tanggung Jawab
- Conduct effective customer collections within the designated area
- Ensure timely and accurate receipt of customer installments
- Maintain detailed records of collection activities and customer communications
- Develop and implement collection strategies for delinquent accounts
- Communicate professionally with customers regarding payment arrangements
- Resolve payment disputes and negotiate payment plans
- Prepare regular collection reports for management review
- Collaborate with other departments to resolve billing discrepancies
Kualifikasi
- High school diploma or equivalent; degree in Accounting or Finance preferred
- 1-2 years of experience in collections or customer service
- Excellent communication and negotiation skills
- Strong attention to detail and organizational abilities
- Ability to work independently and manage multiple accounts
- Proficiency in basic accounting software and Microsoft Office
- Prior experience in the finance or lending industry is a plus
- Knowledge of local collection regulations and best practices