Deskripsi Pekerjaan
Are you a passionate Learning & Development professional looking to make a measurable impact in the retail technology sector? Erajaya, a leading player in the Indonesian retail landscape, is seeking a high-energy Commercial Learning Partner Supervisor to oversee learning initiatives in the Jawa Tengah region. In this pivotal role, you will act as a strategic bridge between operational needs and professional development, ensuring our commercial teams are equipped with the knowledge and skills to excel in a fast-paced environment.
You will be responsible for identifying skill gaps, designing high-impact training interventions, and delivering programs that directly drive operational excellence. We are looking for a natural leader who thrives on building relationships with stakeholders and is committed to fostering a culture of continuous growth and performance.
Tanggung Jawab
- Conduct thorough Training Needs Analysis (TNA) to identify performance gaps within the commercial sales teams.
- Develop, implement, and track professional training modules tailored to regional operational requirements.
- Collaborate closely with regional partners and department heads to align learning objectives with commercial targets.
- Facilitate engaging training sessions, workshops, and coaching programs for operational staff.
- Evaluate the effectiveness of training programs through KPIs and employee performance metrics.
- Maintain and update training documentation, e-learning materials, and performance evaluation tools.
- Provide actionable feedback to management regarding team development progress and potential skill improvement areas.
Kualifikasi
- Bachelor’s degree in Human Resources, Psychology, Education, or a related field.
- Minimum 3-5 years of experience in Learning & Development or Corporate Training, preferably within the Retail or FMCG industry.
- Proven track record of conducting TNA and delivering high-quality training programs to diverse audiences.
- Strong interpersonal and communication skills, with the ability to influence stakeholders at various levels.
- Proficiency in learning management systems (LMS) and modern instructional design tools.
- Highly organized, analytical mindset, and capable of working independently in a remote or field-based capacity.
- Willingness to travel extensively within the Jawa Tengah region as required by business operations.