Deskripsi Pekerjaan
We are seeking a dynamic and detail-oriented Community & Line Executive to join our growing team in Bandung. In this pivotal role, you will be responsible for managing our e-commerce live streaming operations on major platforms like Shopee and TikTok. You will ensure that every broadcast is executed flawlessly, coordinating schedules, monitoring technical tools in real-time, and engaging with viewers to drive sales and brand loyalty.
As a key player in our marketing and communications team, you will bridge the gap between content creation and live execution. You will need to maintain high energy levels during broadcasts, troubleshoot technical issues swiftly, and work closely with internal teams to ensure a seamless viewer experience. This is an excellent opportunity for a self-starter looking to advance their career in the fast-paced world of live commerce and social media marketing.
Tanggung Jawab
- Manage and execute daily live streaming schedules on Shopee and TikTok Live.
- Operate live streaming equipment and troubleshoot technical issues in real-time.
- Coordinate with the creative and sales teams to prepare broadcast materials and scripts.
- Monitor live tool performance to ensure a seamless viewing experience for customers.
- Engage with viewers during the broadcast to drive sales, answer questions, and build community.
- Analyze post-live metrics to optimize future content strategies and improve viewer retention.
Kualifikasi
- Minimum 1 year of experience in E-commerce operations, Social Media Marketing, or Live Streaming.
- Familiarity with Shopee Live and TikTok Live features, tools, and best practices.
- Strong communication skills with the ability to speak clearly, confidently, and enthusiastically on camera.
- Excellent time management and organizational skills to handle multiple schedules simultaneously.
- Ability to work in a fast-paced environment and adapt to changing priorities quickly.
- Basic understanding of live production flow and audience engagement techniques.