Deskripsi Pekerjaan
Are you passionate about the booming sports industry and looking to make your mark in the world of Pickleball? Pickle By The Sea Sdn. Bhd. is seeking a dynamic and organized Court / Academy Operations Specialist to join our team in the heart of George Town, Penang. This is more than just a job; it’s an opportunity to be at the epicenter of a vibrant community where professional coaching, player experience, and sportsmanship come together.
As an integral part of our operations team, you will ensure that our courts are bustling, our academy programs are running seamlessly, and every player walks away with a premium experience. You will be the engine behind the scenes, managing complex schedules, coordinating with elite coaches, and maintaining the high standards that our members expect from a premier sports destination. If you thrive in a fast-paced environment and love the intersection of sports management and hospitality, we want to hear from you.
Pickle By The Sea is dedicated to growing the sport of Pickleball in Malaysia, providing top-tier facilities and a welcoming environment for players of all levels. By joining us, you’ll be part of a forward-thinking organization that values professional growth, operational excellence, and community engagement. Help us build the future of sports in Penang!
Tanggung Jawab
- Oversee daily court bookings and ensure optimal utilization of all facilities through our management software.
- Coordinate academy training schedules between coaches and students to ensure a seamless flow of sessions.
- Act as the primary point of contact for members and visitors, providing exceptional customer service and resolving inquiries promptly.
- Manage facility maintenance checklists to ensure the playing environment remains safe, clean, and premium at all times.
- Assist in the planning and execution of club tournaments, social mixers, and corporate community events.
- Maintain accurate records of equipment inventory and manage pro-shop sales and stock replenishment.
- Collaborate with the management team to implement localized marketing strategies to increase court occupancy.
- Prepare weekly operational reports focusing on academy attendance and facility efficiency.
Kualifikasi
- Previous experience in sports facility management, hospitality, or administrative operations is highly preferred.
- Excellent interpersonal and communication skills in English; proficiency in Bahasa Malaysia or Mandarin is an advantage.
- Ability to multitask and handle high-pressure situations effectively during peak operational hours.
- A proactive mindset with a strong attention to detail and exceptional organizational skills.
- Willingness to work a flexible schedule, including evenings, weekends, and public holidays to support peak play times.
- Basic proficiency in POS systems and standard office software (Microsoft Excel, Word).
- A genuine passion for sports, fitness, and building strong community connections.