Deskripsi Pekerjaan
Are you a sports enthusiast with a passion for operational excellence? Playfield Pratama Jakarta is seeking a highly motivated and organized Court Manager to oversee the daily operations of our premier Badminton and Padel facilities. In this role, you will be the face of our venue, ensuring that every athleteâfrom casual players to competitive prosâenjoys a seamless, high-quality experience.
As our Court Manager, you will lead the ground team, manage court scheduling, and maintain our world-class sporting environment. We are looking for a dynamic individual who thrives in a fast-paced setting and possesses the leadership skills to manage a team while maintaining top-tier customer service standards. If you are organized, proactive, and ready to elevate the sports experience in Jakarta, we want to hear from you.
Tanggung Jawab
- Manage day-to-day operations of badminton and padel courts to ensure maximum efficiency and uptime.
- Lead and supervise on-site staff, including court attendants and maintenance crews.
- Oversee court booking systems and ensure smooth customer check-in and check-out processes.
- Maintain high standards of facility cleanliness, safety, and equipment maintenance.
- Handle customer inquiries, feedback, and resolve any operational issues promptly.
- Coordinate with event organizers for tournaments, coaching sessions, and corporate bookings.
- Prepare daily, weekly, and monthly operational reports for management.
- Enforce club rules and safety policies to ensure a secure environment for all players.
Kualifikasi
- Bachelorâs degree in Sport Management, Hospitality, Business Administration, or a related field.
- Minimum 2-3 years of experience in sports facility management or fitness center operations.
- Strong leadership skills with the ability to manage and motivate a diverse team.
- Excellent communication and customer service skills, fluent in Indonesian and proficient in English.
- Solid understanding of scheduling software and POS systems.
- Proactive problem-solver with a strong attention to detail and safety standards.
- Passion for racquet sports such as Badminton and Padel is highly desirable.
- Must be willing to work flexible hours, including weekends and public holidays.