Deskripsi Pekerjaan
Are you a high-energy individual with a passion for fitness and hospitality? Tiger Muay Thai Bali is looking for a dynamic and organized Receptionist to join our front-of-house team. As the first point of contact, you will play a crucial role in creating a welcoming environment for our international community of athletes and fitness enthusiasts.
We are seeking someone who thrives in a fast-paced fitness environment, possesses excellent communication skills, and has a proactive approach to problem-solving. If you are organized, friendly, and eager to represent a world-class martial arts training facility, we want to hear from you.
Tanggung Jawab
- Warmly greet all guests, members, and visitors upon arrival, ensuring a premium check-in experience.
- Manage front desk operations, including member inquiries, class scheduling, and facility tours.
- Handle incoming calls, emails, and WhatsApp inquiries with professional courtesy and efficiency.
- Process payments, manage daily revenue reports, and maintain accurate member registration records.
- Coordinate with trainers and operational staff to ensure smooth facility transitions and class management.
- Maintain a clean, organized, and inviting front office and lobby area at all times.
- Provide guests with information regarding training packages, accommodation, and gym policies.
Kualifikasi
- Proven experience in a reception, customer service, or hospitality role.
- Excellent verbal and written communication skills in both Indonesian and English.
- A friendly, outgoing personality with a strong commitment to service excellence.
- High level of organizational skills with the ability to multitask in a busy environment.
- Proficiency in basic computer applications (MS Office, POS systems, or booking software).
- Ability to work a flexible schedule, including weekends and public holidays as required.
- Passion for fitness, martial arts, or the health and wellness industry is a significant advantage.