Deskripsi Pekerjaan
We are seeking a dedicated Credit and Collections Associate to join Reed Elsevier Shared Services (Philippines) Inc. At REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC., we are committed to providing a supportive and rewarding work environment for our employees. In this key role, you will manage the end-to-end credit control process, ensuring the accuracy of accounts receivable and the timely collection of outstanding payments. We pride ourselves on a culture that values integrity, collaboration, and professional development. If you are a detail-oriented professional looking to make a tangible impact within a global organization, we encourage you to apply.
Tanggung Jawab
- Monitor account balances and generate accurate aging reports to identify overdue accounts.
- Initiate and manage outbound collection calls and emails to resolve payment discrepancies.
- Process customer payments and update the accounting system (SAP/ERP) in a timely manner.
- Review and reconcile customer statements to ensure accuracy and resolve billing inquiries.
- Collaborate with the finance team to enforce credit policies and limit risk exposure.
- Maintain detailed records of all collection activities and communication logs.
- Assist in month-end closing processes related to accounts receivable.
Kualifikasi
- Bachelor’s Degree in Accountancy, Finance, or a related field.
- Minimum of 1-2 years of experience in credit control, collections, or general accounting.
- Strong proficiency in Microsoft Excel and experience with ERP systems (SAP is a plus).
- Excellent verbal and written communication skills with a focus on negotiation.
- Strong analytical skills with high attention to detail and accuracy.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Good interpersonal skills and a customer-centric approach.