Deskripsi Pekerjaan
Join Yayasan Siaga Peduli as a CRM Intern and kickstart your career in marketing and communications! This full-time internship offers hands-on experience in customer relationship management within a dynamic non-profit environment. You'll gain valuable skills in data management, customer engagement strategies, and digital marketing execution while contributing to meaningful community initiatives. Perfect for students or recent graduates looking to build practical experience in a collaborative setting.
Our internship program provides comprehensive training on CRM platforms, data analysis techniques, and communication best practices. You'll work closely with our marketing team to implement campaigns, track customer interactions, and optimize engagement strategies. This role offers unique exposure to non-profit operations while developing transferable skills in relationship management and data-driven decision making.
Tanggung Jawab
- Manage and maintain CRM database with accurate customer information
- Analyze customer interaction data to identify engagement trends
- Assist in developing and executing targeted marketing campaigns
- Monitor customer communications and resolve inquiries
- Generate reports on campaign performance and customer metrics
- Collaborate with team to improve customer retention strategies
- Support data collection for marketing and communication initiatives
Kualifikasi
- Currently pursuing degree in Marketing, Business, or related field
- Basic knowledge of CRM software and data management tools
- Strong written and verbal communication skills
- Proficient in Microsoft Office Suite (Excel essential)
- Attention to detail with high organizational skills
- Ability to work independently and in team environments
- Interest in non-profit sector and community engagement
- Proactive problem-solving approach