Deskripsi Pekerjaan
Are you a data-driven marketing professional with a passion for CRM analytics? Dwi Cermat Indonesia is seeking a talented CRM Marketing Analyst to join our dynamic marketing team. In this role, you'll be responsible for analyzing customer data, developing marketing strategies, and optimizing CRM campaigns to drive business growth.
As a CRM Marketing Analyst, you'll work closely with cross-functional teams to understand customer behavior, identify trends, and implement data-driven marketing initiatives. You'll have the opportunity to leverage your analytical skills to improve customer engagement, increase retention rates, and maximize ROI on marketing campaigns.
We offer a collaborative work environment where innovation is encouraged, and professional development is supported. Whether you're an experienced professional or a fresh graduate with a passion for data analytics, we welcome your application and look forward to exploring how your skills can contribute to our success.
Tanggung Jawab
- Analyze customer data and behavior to identify trends and opportunities
- Develop and execute CRM marketing campaigns to drive customer engagement and retention
- Implement event tracking for marketing and CRM campaigns to measure performance
- Create detailed reports and dashboards to communicate marketing insights to stakeholders
- Collaborate with cross-functional teams to align marketing strategies with business objectives
- Optimize marketing campaigns based on data analysis and performance metrics
- Stay up-to-date with industry trends and best practices in CRM marketing analytics
Kualifikasi
- Bachelor's degree in Marketing, Business, Statistics, or related field
- Strong analytical skills with experience in data analysis and interpretation
- Familiarity with CRM platforms and marketing automation tools
- Experience with event tracking for marketing campaigns is a plus
- Excellent communication skills with the ability to present complex data clearly
- Proficiency in data analysis tools such as Excel, SQL, or Google Analytics
- Attention to detail with a focus on accuracy in data analysis and reporting
- Fresh graduates are welcome to apply