Deskripsi Pekerjaan
Are you a creative problem solver who loves connecting with people and driving business growth? PT. ALFATH CORP INDONESIA is seeking a talented CS Marketing professional to join our team in Malang. In this pivotal role, you will bridge the gap between customer service excellence and strategic marketing initiatives, helping us expand our brand presence and nurture our client relationships.
As part of our dynamic team, you will take ownership of our digital engagement strategies. We are looking for an individual who is not only proficient in marketing tools but also possesses the initiative to go the extra mile. If you thrive in a target-driven environment and enjoy collaborating with diverse teams, this is the perfect opportunity to advance your career with a leading company.
Tanggung Jawab
- Execute and manage social media strategies across various platforms to increase brand visibility and engagement.
- Conduct proactive follow-ups with potential prospects and leads to convert them into active customers.
- Maintain and update the CRM database to ensure accurate tracking of customer interactions and sales pipelines.
- Collaborate with the sales team to align marketing efforts with business targets and KPIs.
- Create compelling marketing content, including posts, emails, and promotional materials.
- Provide exceptional customer support by addressing inquiries and resolving issues professionally.
- Analyze marketing performance metrics to optimize campaigns and improve conversion rates.
Kualifikasi
- Demonstrated experience in marketing or customer service, with a strong focus on digital platforms.
- Proficiency in using CRM software and social media management tools.
- Strong communication skills, with the ability to build rapport and influence others.
- Proven ability to work independently and meet strict performance targets and deadlines.
- Basic understanding of SEO principles and web analytics is highly desirable.
- A proactive attitude with a strong sense of teamwork and initiative.
- Relevant Bachelor’s degree in Marketing, Communications, or Business Administration.