Deskripsi Pekerjaan
Join Watsons as a Customer Assistant and become an essential part of our dynamic retail team at Mid Valley City! We're seeking enthusiastic individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences. As a key member of our health and beauty retail store, you'll assist customers with product recommendations, process transactions efficiently, and maintain a visually appealing shopping environment. This role offers excellent growth opportunities within Asia's leading health and beauty retailer, with comprehensive training and development programs to enhance your skills in customer service, sales techniques, and product knowledge.
Watsons provides a vibrant workplace culture where your contributions make a real difference. You'll work alongside dedicated colleagues while serving diverse customers, helping them discover the perfect products for their needs. Our commitment to employee wellness and career advancement makes this an ideal opportunity for individuals seeking a rewarding retail career in Kuala Lumpur's premier shopping destination.
Tanggung Jawab
- Deliver exceptional customer service through product recommendations and inquiries resolution
- Process sales transactions accurately using POS systems while maintaining cash handling standards
- Manage store displays and ensure merchandise is properly organized and stocked
- Assist with inventory management including stock replenishment and stocktakes
- Actively promote sales campaigns, loyalty programs, and new product launches
- Maintain store cleanliness and visual merchandising standards
- Collaborate with team members to achieve daily sales targets and operational goals
- Handle customer feedback and escalate issues to store management when necessary
Kualifikasi
- Minimum SPM or equivalent qualification
- 1-2 years of retail or customer service experience preferred
- Strong communication skills in Bahasa Malaysia and English
- Basic numeracy and cash handling abilities
- Proficiency with point-of-sale systems and basic computer operations
- Positive attitude with excellent interpersonal skills
- Ability to work flexible shifts including weekends and public holidays
- Keen interest in health, beauty, and wellness products